yourcloud.asia provide personal cloud hosting in Asia, so that you know who has access to your data, where it is hosted and who is hosting it for you. You can synchronize your files, contacts and calendars securely across all of your devices, all while retaining complete control of your data. See the About page for more information!
The best way to try the service is to sign up for a monthly package on the Pricing page. All monthly packages include a 1 month, 5 GB free trial, so if you sign up for a 5 GB monthly package, you get the first month free. Regular payments will commence after one month, so if you are happy that this is the right service for you, you don't need to do anything after 1 month and payments will be taken automatically. If you only want to try the service for one month, cancel at any time in the first month and no additional payment will be taken.
If you are using a monthly subscription, then there is no refund available. Please cancel your subscription through PayPal and you can continue to use the service until your payment has expired.
If you are using a yearly subscription, then we cannot refund subscriptions for anything less than 6 months use. Therefore, if you have been using the service for less than 6 months and wish to cancel, we can cancel the contract, but can only refund you for a maximum of 6 months subscription. For anything after 6 months subscription, we can refund you the remaining part of the contract.
If you wish to try the service before signing up for a 1 year subscription, it is recommended that you test the service with the 1 month subscription before signing up for the 1 year subscription.
At the moment we only accept PayPal payments in US Dollars, although you are free to pay in whatever currency you prefer, as long as the payment is converted to US Dollars during payment. We are currently working on adding more currencies and payment options to this list.
Payments are taken using a monthly or yearly subscription model, which is automatically set up when subscribing to the service. This is made clear during the checkout process and the subscription can be modified or canceled at any time.
Your subscription can be modified at any time by clicking the button below. This includes changing the storage space, subscription period (monthly or yearly) and the product type. Any account changes will take effect on the next billing date.
Your subscription can be canceled by clicking the button below. If you have a monthly subscription, your account will remain active for the remainder of the subscription period, after which it will be disabled. If you have a yearly subscription, and you wish to terminate early, you can cancel your subscription and contact us for a refund. In both cases, once the account has expired, your files will be securely erased after 7 days.
We continuously invest a lot of time and effort in making sure that yourcloud.asia is as secure as possible. We use filesystem encryption on every server to make sure that your data is not visible to any infrastructure providers, and we use TLS encryption between yourcloud.asia and your devices, to ensure that your data is not visible to anyone on the Internet between you and yourcloud.asia. We also install security updates as soon as they become available, and have a variety of security policies in place to ensure the continuing safety of the service.
We get an A+ on the Nextcloud security scan, showing that we're using a supported, up-to-date version of software that has been set up with security as a priority.
We get an A on the Qualys SSL test, showing that we're using a high standard of TLS encryption to protect your data.
The only clients we can support are the official ownCloud and Nextcloud mobile clients (using Android and iOS) and the official ownCloud and Nextcloud desktop clients (on Windows, Mac and Linux). Although there are alternative clients that will work with this service, we cannot provide any support for these.
Other software that we would recommend is:
After using both ownCloud and Nextcloud extensively, we would recommend the following:
If you have been locked out of your account, the best thing to do is to try logging-in to the log in page on the yourcloud.asia website. There is an automatic password policy that will automatically lock your account if you log in too many times with an incorrect password. It may also be an idea disconnecting all of your devices from the Internet, until you have been able to establish if your username and password are correct.
If you are still having problems after logging-in to the yourcloud.asia website, you can try resetting your password using support topic below.
You can change your password at any time by pressing the button below and entering your registered email address and password. It is recommended that this is done every 2-3 months to maintain security on your account. Please note that after doing this, you will need to contact us for us to re-enable access to your files. Your new password will also need to be entered on all of your devices.
If you have lost or forgotten your password, you can press the button below to reset it. Enter the email address registered with your account and instructions on how to reset your password will be emailed to you.
When you log in to the yourcloud.asia web portal for the first time, you will be presented with a screen that shows you where to get the sync clients for your device. Alternatively, you can use the links below:
Supported apps are apps that are included in the ownCloud or Nextcloud software, and are actively maintained by ownCloud and Nextcloud. Supported apps for ownCloud can be found here, and supported apps for Nextcloud can be found here.
Please note that while some apps are supported, not all apps can be enabled, for security or performance reasons.
Yes! If you already have accounts with 3rd party storage providers, you can choose to link your yourcloud.asia account with them to make use of the space. Data on the 3rd party services will be encrypted, allowing you to keep control of your data while still using the space available.
Currently supported services are:
Look at the External Storage section of the web portal for more information.
This is called federation and there is a Federated Cloud section in the yourcloud.asia web portal. This provides a link to the ownCloud or Nextcloud website, which explains how to share files and folders between different private clouds. The code is also provided to put the following button on your website or in emails: